AGILENCES
by Ascentia Global
Servicing and Maintenance
Centralized manage the dispatch personnel to perform installation and servicing tasks
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Information is shared real-time across front-line and back-office support personnel
Tailored Solution
A customizable solution that can be crafted to your exisiting operation and sales practices. Customization can be done on both front-line modules, Marketing and Sales processses and back-end module with ERP on inventory control and procurement.
A custom-made Servicing and Maintenance solution that blends your workflow and unique business operations rules.
Having the system to manage all your Service Contract and Equipment on lease or rental with SLA.
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A End to End Connectivity
Connectivity of your front-line processes on Equipment and inventory information, sales activity, item stock transfer/loan/lease and reservation information to back-end office processes with ERP solution
Centralized manage of your customer support and inquiry
Offline and Online
Leverage the convenience of what Online and offline customer support to provides and services and resource management to provide a end to end customer service experience that integrated seamlessly.